Order & Return
At Squibblle, we aim to make your shopping experience as smooth and satisfying as possible. To ensure clarity and fairness in every transaction, we have established comprehensive order and return policies tailored to meet the needs of both buyers and sellers.
Order Dispute Resolution:
Fair Resolution: We understand that disputes can arise during transactions. To address these, we provide a dedicated dispute resolution process. Whether it’s a question about a product or an issue with an order, our team is here to facilitate a fair resolution between buyers and sellers.
Easy Reporting: If you encounter any problems with an order, simply contact us, and we will guide you through the process of reporting the issue and working towards a satisfactory solution.
Return Policies:
Vendor-Specific Policies: Each vendor on Squibblle has the autonomy to upload and manage their own return policies. This allows sellers to tailor their return conditions based on their products and business needs. We encourage all buyers to review these policies before making a purchase to understand the specific terms and conditions set by the vendor.
Non-Returnable Digital Products: Please note that all digital products sold on Squibblle are non-returnable. Once a digital item is purchased, it cannot be returned or refunded. This policy ensures fairness and clarity, given the nature of digital goods which, once delivered, cannot be revoked.
Physical Product Returns: For physical products, return eligibility and conditions vary depending on the vendor’s policy. We recommend checking the vendor’s return policy listed on the product page to understand the criteria for returns, exchanges, and refunds.
Our Commitment to You:
Clear Communication: We strive to provide clear and transparent information regarding each transaction. Both buyers and sellers are encouraged to communicate openly to resolve any issues promptly and effectively.
Reliable Support: If you need assistance with an order or return, our support team is here to help. You can reach us by clicking the “Contact Us” link at the top of our homepage or by sending an email to support@squibblle.com.
Continuous Improvement: We are constantly refining our policies and processes to ensure a better shopping experience for everyone. Your feedback is valuable to us, and we are committed to making Squibblle a trusted marketplace where both buyers and sellers can thrive.
At Squibblle, we value your satisfaction and are committed to making every transaction smooth and hassle-free.
Squibblle Support Team